Play Smart. Stay in Control at 75bed.

75bed was built for players across Bangladesh who enjoy the thrill of cricket betting, live casino tables, and online slots as a form of entertainment. We are proud of the gaming experience we offer — and that pride comes with a clear responsibility: to ensure that every player on 75bed can engage with our platform in a safe, controlled, and informed way.

Responsible gaming at 75bed is not a checkbox or a legal disclaimer. It is a set of active, practical commitments built into how the platform operates. We maintain dedicated systems to detect and respond to signs of potentially harmful play, and we empower every player with direct access to tools that put them in full control of their own gambling activity.

We recognise that for a small number of people, gambling can develop from a leisure activity into a problem that affects their finances, mental health, relationships, and daily life. 75bed takes that risk seriously. This page outlines everything you need to know about the responsible gaming framework we have in place — and how to use it.

Our responsible gaming framework covers five core areas: age verification and underage access prevention; player-controlled spending and time limits; time-out and self-exclusion tools; early detection of problematic gambling patterns; and direct pathways to professional support organisations. Each of these is described in full in the sections below.

75bed is strictly an 18+ platform. No person under the age of 18 is permitted to register, deposit, wager, or withdraw on 75bed under any circumstances. This is a non-negotiable policy and applies equally to all players in Bangladesh and internationally.

How We Verify Age

All new accounts are required to submit a date of birth at registration. Before any withdrawal is processed, and periodically during account activity, 75bed may request formal identity verification (KYC). Acceptable documents include:

• Bangladesh National Identity Card (NID)
• Valid passport (any nationality)
• Bangladesh driving licence

If a player is unable to provide valid identification confirming they are 18 or older, their account will be suspended and any balance may be withheld pending investigation. If it is confirmed that a player is underage, the account will be permanently closed, all winnings will be voided, and deposits will be returned to the payment method used.

Protecting Young People

If you share a device or internet connection with individuals under the age of 18, we strongly recommend using parental control software to restrict access to online gambling websites. Tools such as Net Nanny, Qustodio, or the built-in parental controls on Android and iOS devices can help prevent underage access.

Never share your 75bed account credentials with any other person, and always log out of your account when you are not actively using the platform — particularly on shared devices or family computers.

75bed gives every registered player direct access to a suite of responsible gaming controls within their account settings. These tools are free to use, take effect immediately when activated (with the exception of limit increases, which carry a mandatory 48-hour delay), and require no approval from customer support to set.

Self-exclusion is the most powerful responsible gaming tool available on 75bed. It is designed for players who recognise that their gambling has become or is at risk of becoming a problem, and who want to remove access to 75bed entirely for an extended period.

Available Self-Exclusion Periods

• 6-Month Exclusion: Your account is suspended for a minimum of 6 months from the date of request. You will not be able to log in, deposit, or place bets during this period.
• 1-Year Exclusion: A 12-month full suspension of your account and all associated betting and casino access.
• Permanent Exclusion: Your account is closed permanently. This option is irreversible. Any eligible balance above the minimum withdrawal threshold of ৳500 will be returned to your registered payment method within 5–10 business days.

How to Request Self-Exclusion

Self-exclusion can be initiated in two ways:

1. Via your account settings under Account Settings > Responsible Gaming > Self-Exclusion.
2. By emailing [email protected] with the subject line "Self-Exclusion Request", stating your registered email address and the exclusion period you are requesting. Our team will process the request and confirm activation within 2 hours of receiving your email.

Once self-exclusion is active, 75bed will suppress all marketing communications to your registered email, mobile number, and any linked accounts. If you continue to receive promotional material after your exclusion has been confirmed, please contact us immediately so we can rectify this without delay.

What Happens After Exclusion Ends

When a fixed-period self-exclusion expires, your account will not be automatically reactivated. You must proactively contact 75bed support to request account reactivation, after which a mandatory 24-hour cooling-off period applies before you can deposit or wager. We may also recommend connecting with a support organisation before resuming play. Permanent self-exclusions cannot be reversed under any circumstances.

Gambling becomes a problem when it starts to interfere with your finances, work, relationships, or mental wellbeing — or when you feel unable to control or stop gambling despite wanting to. Problem gambling can develop gradually and may not be immediately obvious, even to the person experiencing it.

75bed monitors account activity for patterns that may indicate harmful gambling behaviour, including sudden large deposit increases, repeated rapid deposits after losses, frequent session time limit breaches, and irregular activity spikes around major cricket events or live casino promotions. When these patterns are detected, our responsible gaming team may reach out to offer support — but players should not wait for us to make contact.

Warning Signs to Watch For

The following behaviours may indicate that gambling is becoming a problem. These signs apply whether you are betting on BPL cricket matches, playing live casino tables, or spinning online slots:

• Spending more time or money on gambling than you originally planned.
• Gambling with money set aside for essential expenses such as rent, food, or bills.
• Borrowing money or selling possessions in order to fund gambling.
• Feeling anxious, irritable, or restless when you are not gambling.
• Trying to win back losses by placing larger or more frequent bets ("chasing losses").
• Lying to friends or family about the amount of time or money spent gambling.
• Neglecting work, study, or family commitments due to gambling.
• Gambling to escape feelings of stress, depression, loneliness, or financial pressure.
• Repeatedly attempting to cut back on gambling but being unable to do so.
• Continuing to gamble even after experiencing significant financial losses.

If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to use the self-exclusion or time-out tools described in Section 4, and to reach out for professional support as described in Section 7.

The following questions are adapted from widely used responsible gambling screening tools. Answer each question honestly — this assessment is private, not stored by 75bed, and is provided purely to help you reflect on your gambling habits. If you answer "Yes" to four or more questions, we recommend speaking to a professional support service.

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations offer confidential support, counselling, and guidance for individuals and families affected by gambling-related harm. All services are accessible from Bangladesh.

International Support Organisations

• Gamblers Anonymous (GA): A worldwide fellowship of people who share their experiences to help each other recover from problem gambling. GA uses a 12-step peer support model and offers online meetings accessible from Bangladesh. Visit ga.org for details.
• GamCare: One of the world's leading providers of information, advice, and support for anyone affected by problem gambling. GamCare offers a free online chat and helpline service. Visit gamcare.org.uk.
• BeGambleAware: Provides free, confidential information and tools to help people understand their gambling habits. Includes a self-assessment tool and a referral service to local counsellors. Visit begambleaware.org.
• Gambling Therapy: An international service offering free online support to people affected by gambling addiction, available in multiple languages including support for South Asian users. Visit gamblingtherapy.org.

Mental Health Support in Bangladesh

If gambling-related stress, anxiety, or depression is affecting your mental health, the following services can provide support in Bangladesh:

• Kaan Pete Roi (Bangladesh Crisis Helpline): A free emotional support helpline operating in Bangladesh, available for callers experiencing mental health distress. Available seven days a week.
• National Mental Health Institute (NIMH), Dhaka: The principal government institution for psychiatric care in Bangladesh, located at Sher-e-Bangla Nagar, Dhaka. Provides outpatient and inpatient mental health services.
• Bangladesh Association of Psychiatrists: Can help connect individuals with qualified psychiatrists across Dhaka, Chittagong, Sylhet, Khulna, and Rajshahi.

Talking to Someone You Trust

Sometimes the most important first step is simply telling someone close to you — a family member, a friend, or a community or religious leader — that you are struggling. You do not have to face this alone. If you are based in Dhaka, Chittagong, Sylhet, or anywhere else in Bangladesh, there are people around you who can help.

The 75bed responsible gaming team is available around the clock to assist with account limits, time-outs, self-exclusion requests, and any concerns you may have about your gambling habits or those of someone you care about. All communications are treated with complete confidentiality.